Wizz Air

1.00 stars

11 Reviews

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Ivan's complaint against Wizz Air

Ivan Melnyk

29/11/2019

Wizz Air will not compensate the airport registration fee due to Wizz Air fault! SUCK airline!

Complaint against Wizz Air

I had a flight with this suck airline in Sept 2019, WizzAir changed the airport of my flight back to London from Kyiv, from Zhulhany to Boryspil, since then I was not able to register online, because site was not accepting my registration, I also was trying to register in app and the same result. When I booked the tickets (before flight to Ukraine) I've booked the seats for myself and all my family (wife and three children), and they've been lost when the flight was changed to Boryspil. Apart of that, I've been charged by airport for registration fee, in total 157.79GBP. Then I claimed that to WizzAir but they've rejected my claim. Some time ago, I had another booking with WizzAir, and then thing has changed, so I was asking to move my flight to a bit later in the same month, with extending the flight back for 1 month, 1) they did a refund for about 30% of original cost!!! 2) they've charged me about 65% of the cost of new tickets!!! Disgusting! Never use this company, poor service, no response for month(s), no resolving any issues, no refunds, no compensation at all for any fault from their end, and to be honest the prices is not for low cost.

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