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Jim's complaint against Fleetway Travel
What a Nightmare!
Complaint against Fleetway Travel
Don't use this company!!! We had booked for a trip to Iceland a month and a half in advance. Everything was set to go. My friends were called a day before we were to go on the trip, and Fleetway said that the airline (Wow Airlines) overbooked the flight, and they were being bumped. (A DAY AND A HALF BEFORE WE WERE TO LEAVE!!!!) Everything had been lined up. I had a dog/house sitter scheduled, we had all paid a LOT of money for winter clothing, etc. There was "nothing they could do" and they were "terribly sorry" in that sort of uncaring, unsympathetic British way. "So terribly sorry for your inconvenience, but we'll refund your money" AND give you a whole extra $75 for each one of you! WOW - $75!!! Now I am LOADED! This company plainly and simply, sucks!!!! Don't use them.
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