Omega Travel

1.00 stars

11 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Shahla's complaint against Omega Travel

Shahla Saurin

30/10/2018

Is this company for real??

Complaint against Omega Travel

As a frequent traveler over many years, never have I encountered a company with such total disregard to their customers as this..requesting a refund for my flight of which I happily agreed to the cancellation fees and was sent a confirmation email that I would get my money refunded within 6 weeks, I never heard from them again!! No contact numbers for them are answered, ever!!! No emails are answered!! They have just kept my money and left me hanging!! Isn’t this theft? It amazes me how they can just get away with this? I will follow this up with every complaint bureau I can until I get my money back, totally unacceptable!! Do not book with this company!!

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