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Charlie 's complaint against Travelodge
Complaint against Travelodge
Hello, I would like to make a complaint about a recent stay at a Travelodge hotel. I stayed at the Travelodge Bristol central on anchor road recently. Walking down the corridor was cleaning chemicals left in buckets with no one around the smell was so strong I had to pull my top over my nose. The smell was dirty chemicals. Also walking down the hall way to our room the carpet had high bumps and was a trip hazard. I tripped a few times however I was more worried about it being a member of the elderly or a younger child to trip. There was no caution sighns. The cleaners didn’t know any English in fact, if it wasn’t for my boyfriend being able to speak polish, we would not have been able to communicate with them. And the main reason as to why I’m complaining is because both mornings that we woke up at the hotel my boyfriend seemed to have various bite marks on his body. The first night there was only a few and then there was many more by the second morning. I’m not one to complain because I understand that the hotel colleagues have much to keep up with however waking up to bites both mornings is not acceptable. I also have photos of the bites if needed.
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