AtlasGlobal

1.00 stars

9 Reviews

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Bayardo's complaint against AtlasGlobal

Bayardo Peralta

04/12/2019

Canceled Flights and Canceled all operations

Complaint against AtlasGlobal

THIS WAS NOT ANY VOLUNTARY CANCELATION. WE DID NOT KNOW ATLASWORLD AIRLINE STOPPED ALL SERVICES UNTIL WE GOT TO THE AIRPORT IN ISTANBUL FOR OUR FLIGHT BACK TO NEW YORK. WE HAD TO PAY $617 EACH ON TURKISH AIRLINES FOR A SIMILAR FLIGHT FROM ISTANBUL TO AMSTERDAM. WE MISSED OUR CONNECTION IN AMSTERDAM BECAUSE 2-HOUR LAYOVER WAS NOT ENOUGH... THE GATE FOR NOREWIAN AIRLINE WAS CLOSED WHEN WE ARRIVED IN AMSTERDAM.... WE HAD TO BUY ANOTHER TICKET FOR 2,100 EUROS EACH TO GET OUT OF AMSTERDAM AND INTO NEWARK USA.... WE SPENT CLOSE TO $3,000 EACH TO GET BACK TO NEW YORK ( PLEASE SE ATTACHED RECEIPTS ).... WE WANT A REFUND.... ALSO YOU SHOULD NOT CHARGE ME 20 EUROS FOR VOLUNTARY CANCELATION BECAUSE THIS WAS NOT IN ANYWAY VOLUNTARY

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