1.00 stars

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Toni's complaint against RAC

Toni Miller


8 month baby and 4 year child abandoned by the side of motorway by RAC for 7 hours

Complaint against RAC

RAC make a promise that lone women with children will be attended to within 45 minutes. I waited 7 hours on unlit part of M1 near exit 9 for them to arrive. The police and highway agency were appalled and even rang them to complain. That still did not speed them up. In the end the police and to move the car with the sleeping babies to safety. Their advice, get out of the car and wait on embankment for recovery to arrive. It was freezing sleet and rain weather conditions. The problem you may ask? Malfunctioning wiper blades which could have been fixed in 30 minutes. Complaint issued 2 weeks ago no response.

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