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Kelvin's complaint against RAC

Kelvin MacKenzie


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Complaint against RAC

For two years running, they have tried to increase my annual fee for breakdown with no explanation. The first time it was from £174 to £213 - a completely unjustified hike of 23 per cent. Now they've tried it on again, billing me £192 - a jump of more than 10% when inflation is dipping to zero. On both occasions they dropped the price when I phoned to complain - but why should I have to do that? I suspect there are tens of thousands of people out there who get whacked with huge increases each year without realising they're being ripped off.

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