Ryanair

1.00 stars

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Nora's complaint against Ryanair

Nora Dalmy

18/03/2015

My friend's money got missing and Ryanair didn't care

Complaint against Ryanair

A month ago my friend flew from Budapest to Stansted to see our friend in London and then seen me in Reading. At the gate they took her cabin bag(there was no more space on the plane) and they checked it in. At Stansted she realised she left her money in the bag-it was gone. She had no money, it was in the middle of the night and she missed her bus. Ryanair sent her away. The policemen made ryanair to buy her a bus ticket so she could at least get to our friends place. Ryanair didn't help, they sent her an email about the terms and agreements. She never got her money back.

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