Ryanair

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TERENCE's complaint against Ryanair

TERENCE SIDDALL

16/10/2015

RYANAIR REFUSES TO HONOR 2 RETURN FLIGHTS.

Complaint against Ryanair

I applied for and used a Ryanair Credit Card. I spent £3,000 which entitled me to get two "free" return flights. i was taken into hospital and had three major/serious cancer operations at the time when the expiry date of the offer ended. I have sent all the documents to Ryanair but they have refused to give me the tickets quoting the expiry date was not complied with. This is unreasonable and unfair as i was forbidden to fly before recuperating by the surgeon and my doctor. Will you please help me?

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