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Valentin's complaint against Eurolines
Failure to deliver
Complaint against Eurolines
Hy, i have booked a ticket from Regensburg to Varna, upon entering the bus almost all the places were occupied except for the first 8 places behind the driver with the pretext that are VIP places and must pay him 5 euro extra (the site did not specify anything of such sort) therefore me and my girlfriend stayed separate, but the biggest problem was that at Sofia they take everyone that was for Varna down to wait 2-3 hours for the next bus that will take us to Varna, the board in front of the bus says Luxembourg - Varna and the tickets said the same thing (there's no mention of any transfers anywhere, you are informed in the bus 2 hours before) if I had this information from before I will never have bought them in the first place. The bus nr. Is CB0825KP, rute Luxemburg - Varna.
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