1.00 stars

9 Reviews

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Paola's complaint against Eurolines

Paola Mendes



Complaint against Eurolines

The toilets were left in cleaned from the previous journey. Vomit was filling up the sink, as well as faeces all over the toilets. I am a young woman which means that I get period every months. The toilets were not useable at all. I was left without any possibility to use them. The driver did not bother to stop. I am feeling very bad for pregnant women, kids and disabled people. I paid tickets for this train thinking I could use the resources promised when I bought them. Another issue is the WiFi. The website does say there is WiFi however when I ask the driver he said he did not know about it. Pack of professionalism. Very bad company and service I am expecting a refund.

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