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Paola's complaint against Eurolines
Complaint against Eurolines
The toilets were left in cleaned from the previous journey. Vomit was filling up the sink, as well as faeces all over the toilets. I am a young woman which means that I get period every months. The toilets were not useable at all. I was left without any possibility to use them. The driver did not bother to stop. I am feeling very bad for pregnant women, kids and disabled people. I paid tickets for this train thinking I could use the resources promised when I bought them. Another issue is the WiFi. The website does say there is WiFi however when I ask the driver he said he did not know about it. Pack of professionalism. Very bad company and service I am expecting a refund.
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