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Energy

Avro Energy Complaints & Reviews

Complaints, Review, Comparison

Read reviews of Avro Energy, share your experience and resolve your issue.

Rate Avro Energy for value and service, and compare Avro Energy with other companies.

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​Click here for details of all our complaints sections or view our energy complaints section here.


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Your Avro Energy Reviews

MRS R DE SOUZA: 1/5 Stars

05/12/2016

REFUND REQUIRED

HAVE ADVISED AVRO ENERGY TWICE WITH REGARDS £100 REFUND AS IM IN CREDIT

Avro Energy has not yet responded.
 


Natalie Mitchell: 1/5 Stars

17/02/2018

Avro energy terrible company

Avoid this company at all cost. I switched to Avro after them offering me a much more competitive rare. I entered my meter reading every month as requested and was told I was in credit every month on my statement. However after a year of being with Avro, I decided to ring up to renew my yearly energy. Whilst on this call they informed me that there had been an error with all of my meter readings and instead of contacting me to query this they decided to estimate it instead.( this had been going on for 11 months). This has now lead to me having a 250 pound bill. Avro's complaint team has been horrific with very little help or attempts to help resolve an error. The staff from the compliant department were very rude. In my opinion don't use them, worse company we have ever used.​

Avro Energy has not yet responded.
​

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Harold Wyld: 1/5 Stars

01/06/2019

Delayed refund

From my own experience and all the other complaints on this and other websites, it is clear that Avro Energy are unreasonably delaying refunds of customers credit balances when they switch to another supplier. Although they are adept at taking a substantial monthly payment within just a few days of a notified termination date, getting them to produce a final bill is like drawing hens teeth. Frankly it is verging on fraud! Advice to any prospective customers is, surely, AVOID this awful supplier.

Avro Energy has not yet responded.
 


Geoff Walker: 1/5 Stars

11/06/2019

Refund of money in account

I switched from AVRO in April this year, I had been with them for one year but a 13% raise in prices made me look around. When I left I knew I was approximately a £100 in credit. I waited for a final statement but none came. So about a month later I contacted them and was told final bill and refund would take 10 working days. So waited again and no final bill nor refund. Left several messages - nothing, tried calling but gave up the will to live after 20 minutes. After 14 working days my final statement is now ready but no refund. Finally I have sent an e-mail giving them 10 working days to refund me or I'd take them to a small claims court. A response! They promise me my money by the end of the week. We will see.... as I said in one of my e-mails to them why are you making this so difficult.​

Avro Energy has not yet responded.
​

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Kate Brown: 1/5 Stars

20/01/2019

Disgraceful service - won’t return money

I was a customer for over 1 year, but when trying to leave for a new supplier, it is completely impossible to speak to anyone. I have (finally) managed to leave and have been attempting to get my overpayments back since October 2018. It is now January 2019, emailsdo not get answered and, again, calls seem be be on hold forever. Disgraceful service. Do NOT use this company

Avro Energy has not yet responded


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​Car Insurance Saving Figure
You could save up to £504*
*51% of consumers could save £504.25 on their Car Insurance. The saving was calculated by comparing the cheapest price found with the average of the next five cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from September 2023 data. The savings you could achieve are dependent on your individual circumstances and how you selected your current insurance
supplier.

Van Insurance Saving Figure
You could save up to £590* *51% of consumers could save £590.37 on their Van Insurance. The saving was calculated by comparing the cheapest price found with the average of the next four cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from August 2023. The savings you could achieve are dependent on your individual circumstances.

Home Insurance Saving Figure
You could save up to £165* *51% of consumers could save £165.27 on their Home Building & Contents Insurance. The saving was calculated by comparing the cheapest price found with the average of the next seven cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from September 2023. The savings you could achieve are dependent on your individual circumstances.

Motorbike Insurance Pay less than Figure
You could pay less than £195* *51% of consumers who received a quote for Motorbike Insurance through this service provided by Seopa Ltd. in August 2023 were quoted less than £194.60. The price you could achieve is dependent on your individual circumstances.

Bicycle Insurance Pay less than Figures
1) You could pay less than £36 for bicycles valued up to £1500*
*51% of customers with a bicycle valued up to £1500 who obtained a quote for Bicycle Insurance through this service provided by Seopa Ltd during September 2023 were quoted less than £35.12. Using the same calculation for bicycles valued between £1500 and £3000 gave a figure of £68.66 and for bicycles valued over £3000 gave a figure of £143.54. The quote price you could achieve is dependent on your individual circumstances.
2) You could pay less than £69 for bicycles valued between £1501 and £3000*
*51% of customers with a bicycle valued between £1500 and £3000 who obtained a quote for Bicycle Insurance through this service provided by Seopa Ltd during September 2023 were quoted less than £68.66. Using the same calculation for bicycles valued up to £1500 gave a figure of £35.12 and for bicycles valued over £3000 gave a figure of £143.54. The quote price you could achieve is dependent on your individual circumstances.
3) You could pay less than £144 for bicycles valued over £3000*
*51% of customers with a bicycle valued over £3000 who obtained a quote for Bicycle Insurance through this service provided by Seopa Ltd during September 2023 were quoted less than £143.54. Using the same calculation for bicycles valued up to £1500 gave a figure of £35.12 and for bicycles valued between £1500 and £3000 gave a figure of £68.66. The quote price you could achieve is dependent on your individual circumstances.

Pet Insurance Pay from Figures
You could pay from £2.56 per month*
*Price per month for cover based on a dog, Holly, aged 2, no known medical conditions, up-to-date vaccinations, and microchipped. Based on quote data provided by Seopa Ltd during August 2023. The quote price you could achieve is dependent on your individual
circumstances.
You could pay from £2.56 per month*
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Breakdown Insurance Pay from Figures
You could pay from £15.49 per month*
*Based on quote data provided by Seopa Ltd during September 2023. This quote was provided to the majority of customers. The quote price you could achieve is dependent on your individual circumstances.
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