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Money and Insurance
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Bank Smart Complaints & Reviews
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Complaints, Review, Comparison
Read reviews of Bank Smart, share your experience and resolve your issue. Rate Bank Smart for value and service, and compare Bank Smart with other companies. Have you got a complaint about a company or service? Write to us and publicise your issues. Scroll down to read our selection of your complaints and reviews about Bank Smart below. |
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Send your complaints and reviews - and we'll publish the best, and worst! and make your voice heard.
Click here for details of all our complaints sections or view our money and insurance complaints section here. Are you a company? Have you been complained about? Contact us here and we'll publish your response and help resolve complaints. |
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Your Bank Smart Reviews
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Lisa Matthews 06/04/2021 My complaint is about bank smart as trying to charge me for things never did and now put me as a ccj as 480.00 for something i got myself in 2011 before even heard of bank smart and another 400.00 for something i had as 106.20 paying harrington brookes they wont reply to emails and now sent court letter out Lynnette Coleman 16/04/2021 I had a letter from Banksmart to say they could get me some ppi back but I have just been online and there are charges of over £650 but I haven't had any PPI back. This started in 2019 and all I have had is form after form and these charges which I can't afford to pay. My Partner is no longer working and I am on reduced wages due to Covid and now Im worried that I will be taken to court over this Lynne Hayward 23/04/2021 Bank Smart contacted me to claim PPI. I signed ' letters of approval. I now receive numerous letters of the same. I was contacted directly from one if the companies saying I would receive less that £2. I emailed bank Smart to cancel this particular claim.They are now charging me £128 or giving me 14 days to cancel the cancellation which I did immediately . They emailed me straight back and said it was too late as that particular claim was already cancelled and they want the £128. They are also charging me over £200 for 'breach of contract' as I didn't send them statements from a bank I was also claiming from. John McFadyen: 1/5 Stars 25/01/2018 Bank Smart is a joke 10 yrs ago we received letters from Bank Smart offering a NO WIN NO FEE with PPI unfortunately we agreed to them to look into this for us, however we heard nothing from them for about 9 months, in between we heard from another company who did pursue PPI on our behalf they also contacted Bank Smart as we did to cancel.The next thing we knew we started to get letters from them asking for money as we broke the agreement, we did however managed to get a telephone number from through the web. We phoned them & got told that if we did not pay they were going to take us to court. We then heard nothing for months again, then we got letters pursuing us for even more money which we refused to pay, then we got letters from debt companies to which we phoned them & told them that we were not paying they then went back to Bank Smart & told them that we were not going to pay, we then got someone at the door looking for monies from another debt company to which they were told the same thing, however things went very quiet for about a year then all of a sudden it all started back up again, this is been going on & off for 10 years now, in November we received a letter a lawyer on Bank Smart behalf we phoned the company & explained our situation to them & once again stated that we were not going to pay anything to Bank Smart, they asked us to email them with all the details that was given on the phone which we did, Bank Smart is still pursuing us for the monies to which they have changed the dates from when this first started, this started in June 2008 where according to them it started in June 2001. To be quite honest things have got to the stage where we are seriously thinking about exposing Bank Smart to the newspapers & the Scottish fraud squad, believe me they are not getting a penny from us. Yes we all should stick together regarding this 2 bit company. Bank Smart has not yet responded. Sam Creary: 1/5 Stars 20/10/2017 Bank smart court form I contacted bank smart in2015 I the hope of getting back come ppo money. I signed lots of consent forms, asked for certified copy of deed poll and ID over several months. I received more than 200letters from this company over the last 3.5 years. All the letters say the same asking for my signature again and Again. I only received 1 letter from a company who asked me direct for further information which I provided direct to the bank and there was no ppi. Two other companies as bank smart did nothing with all my consent forms I contacted them myself, they said they had not heard anything from a claims company, they sent me the forms which I filled out myself and sent back and I was paid direct with no help from bank smart. After tons more letters I complained and I have done this more than once. This company has no phone number. I have emailed and received a response basically saying they can help me complete the forms. I am fairly intelligent and do not need help filling out forms, they just do not listen. They have sent me bills for £400 + vat for over 10 claims which they have not done anything for me. In fact they have not gained 1 penny for me. They passed my information to a debt company who hounded me with debt letters and calls and said they were going to send bailiffs to my house. I complained to the manager if he debt company but all the manage said was sorry my agent spoke to you that way, do you have a credit card to clear the debt, so basically didn’t help at all. Then I have heard nothing for well over 8 months hen out of he blue a letter saying they are taking me to the small claims court for £4500 where I will get a CCJ . I have complete the form and sent back saying I do not owe the debt, but what do I do? Bank Smart has not yet responded. READ MORE: Shopping Guides & Tips | How to Avoid Scams & Online Shopping Problems |
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Grit Jay: 1/5 Stars 01/06/2018 Grit Jhai I had received a letter from Bank Smart stating that I need to send back forms to the company in order to reclaim PPI? but I’ve never applied to this company whatsoever. What are they talking about? Is it a scam? I left the papers untouched. I think this is a scam so they can take money from me. I’m only 18 and have never heard of this company before. They even got my date of birth wrong? If this is a scam, they can’t do anything can they? I’ve never given my details to anyone who they can’t take money from me account. Hopefully nothing happens! Bank Smart has not yet responded. Mark Ingleton: 1/5 Stars 16/01/2020 Money for nothing Bill bank I got a e mail from them saying I now have to pay seven hundred pounds for Ppi told and set them showing a nother company had all ready claimed payment . They came back saying I signed to them first because signed I have to pay so all my money plus extra has gone on paying bully bank They won't answer a phone it's all email I have asked onwards to look into this a still They won't re answer. Just the same email I am long term suck I have told them this Doesn't want to known Bank Smart has not yet responded. CLICK HERE: You could save up to £497 on your energy bills by switching your supplier| COMPARE ENERGY QUOTES NOW |
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Diane Jenkins: 1/5 Stars 24/11/2018 They say we owe money The company says we owe money and they are saying they contacted courts but we owe nothing we want an apology and a thank you Bank Smart has not yet responded. CLICK HERE: Compare the cheapest insurance quotes | Save money on your insurance bills |
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