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Cars & Garages
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Big Motoring World Complaints & Reviews
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Complaints, Review, Comparison
Read reviews of Big Motoring World, share your experience and resolve your issue. Rate Big Motoring World for value and service, and compare Big Motoring World with other companies. Have you got a complaint about a company or service? Write to us and publicise your issues. Scroll down to read our selection of your complaints and reviews about Big Motoring World below. |
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Your Big Motoring World Reviews
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Abi Akisanya-Olabiyi: 1/5 Stars 22/01/2020 Worse customer care ever I bought a new car in November 2019, a week after the car was displaying problems with the tyres. since then still under warranty I have been to Halfords twice and Big Motoring World snodland and still can't been fixed. my husband and I have spoken to the after sales department but they were not helpful as they refused to authorize what Halfords said needed to be done to my car and they still couldn't fix the problem. it appears that the team is now avoiding our calls, because anytime we call they seem to be unavailable to speak to us and they would not call back This is still ongoing, and I need to speak to someone higher up. The customer service is extremely poor and I am emotional stressed out, thinking this car could stop anytime while driving with my young children at the back Big Motoring World has not yet responded. Christina Dima: 1/5 Stars 28/02/2019 Worst experience I went with my husband to buy a car , the sale experience was really nice , everbody was nice to the point we had to pick up the car wich was actually unfunctional and we could not leave with it , we paid 6000£ deposit, 595£ insurance (they told us to come with the insurance ready) and 100£ to travel at the location ,and left empy handed and with or money taken , the sales manager , a really unprofessional person ask me if i know that the car is second hand not a new one and refus to pay us back ur lose as the sale assistant promise us.we still have not received not even our deposit and they don’t want to take responsibility for ur money lost with travel and insurance , thinking back they know exactly that the car had a major multination and they got us in the point were they thought we would not be able to refuse the transaction, the sales manager was telling the sales assistant on the phone what to tell us , something that even her decided its to much and refuse polite to pass the message to us.we have no documents from them that they cancelled the transaction .This is the worse experience i have ever lived, they say they are the best car dealer of 2018 but i had the worse experience of my live with them Big Motoring World has not yet responded. READ MORE: Shopping Guides & Tips | How to Avoid Scams & Online Shopping Problems |
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Natasha Warren: 1/5 Stars 10/05/2019 Avoid this company I have had a terrible experience bought car under 6 months ago from big motoring world. The diesel pump has gone and the warranty are saying wear and tear its a couple of year old car. I’m currently back and forward to the warranty company and b m w. And still after 5 weeks no resolution to the matter. So angry by this have had no car. And paying out for hire cars over £600. Still nothing being done. Big Motoring World has not yet responded. Bow Bellas: 1/5 Stars 30/10/2018 Faulty unchecked cars 2 months ago we brought a new Nissan from big motering world west Malling branch having a rude member of staff serving us I’ve never been spoken to in such a way I had to leave and my partner had to finish all paperwork if it wasn’t for having money tied up there I would of walked away and not bothered to buy a car but I did I’ve had the car for a little over 2 months now and for the last 3 weeks it has been in the garage as it’s gear box went on me. They failed to check this car and then went on to sell it to a family I asked for a courtesy car to be told they have nothing for at least 6 weeks leaving us with no car at all I’m truely shocked at the whole company’s lack of service skills I feel totally let down by big motering world Big Motoring World has not yet responded. CLICK HERE: You could save up to £497 on your energy bills by switching your supplier| COMPARE ENERGY QUOTES NOW |
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Clive Goodman: 5/5 Stars 09/08/2018 I thought they were great! Can't agree with 1* review here, this is a great company with decent cars and around £1,000 off main dealer prices for the same model. Its a huge site selling 2-3 year old cars so there's probably going to be an odd issue but in general its a great place to buy a used BMW, Merc, Audi or VW - I've been dealing with them for years. Big Motoring World has not yet responded. CLICK HERE: Compare the cheapest insurance quotes | Save money on your insurance bills |
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