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Biuky Complaints & Reviews

Complaints, Review, Comparison

Read reviews of Biuky, share your experience and resolve your issue.

Rate Biuky for value and service, and compare Biuky with other companies.

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Your Biuky Reviews

Pat Ivory: 1/5 Stars

04/04/2018
 
No order scam
 
Ordered on 22 March 2018 told 7 working days took money from my acc but no order and no contact number
 
Biuky has not yet responded.
 
 


Ann Kevany: 1/5 Stars

04/03/2018
 
BIU-IE-180123112124a
 
I ordered clarins cleanser in January and was promised delivery by 31st January 2018.the money was taken immediately and it still hasn’t been delivered, the company can’t be contacted and emails are sent back undelivered.
 
Biuky has not yet responded.
​

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Taline Velluto: 1/5 Stars

27/02/2018
 
Damaged order, Buiky not contactable
 
Hi I received my order today after 6 weeks! One of the boxes is ripped, these were for gifts now cannot give in this condition Why isn’t there a contact? Please respond as I have photo I can send of condition of goods Taline
 
Biuky has not yet responded.
 


 
Pamela Wright: 1/5 Stars

27/01/2018
 
Product not received and impossible to contact company
 
On 2nd January 2018 I ordered 3 Gosh Copenhagen blush sticks from Biuky, paying on my Mastercard. I had a confirmation email from Biuky on 3rd January, confirming my order number as 292125 and my order reference as BIU-GB-1801031835052. This email said I should receive the items by 15th January, and included a link to check the progress of my order. When I clicked on this, it already showed my order as "in progress", which looked encouraging, as the next stage would be "despatched". I was prepared to wait a while, as I knew the items were coming from outside the UK. However, when I had still not received them by 20th January, I checked on the progress link again. This still showed the order as in progress, ie:- no change. So I tried to email Biuky about this. But their "Contact Us" link did not recognise my password. So I clicked on the link to set a new password. But when I received an email to do this, all the area was "greyed out", so I couldn't enter any details. I can't find any way to email them direct, without going through their password gateway, and this is always greyed out, so I can't use it. I have tried to get around this problem but without success. I have also tried to find a phone number for Biuky, but without success. I have since read some of the appalling reviews of this company's bad customer service, and will never use them again. But I would like to know what has happened to my order, and whether I will ever receive the items I have paid for. Thank you for any help you can give me. Pam Wright
 
Biuky has not yet responded.
 

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Andrew Bruce: 1/5 Stars

25/01/2018

Do not trust Biuky

I ordered items from Biuky on 14 Dec 17. Delivery was promised by 8 Jan 18: still not received by 26 Jan 18. If you try to contact them by e-mail the response is 'server did not accept our requests to connect'. This is a scam company.

Biuky has not yet responded.

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