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Club 3000 Bingo Complaints & Reviews

Complaints, Review, Comparison

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Your Club 3000 Bingo Reviews

John Appelby: 1/5 stars

04/03/2020

Bared out disabled person

Club 3000 peterlee should be ashamed after recently bar a disabled girl for 1 month because she cant read as.good as other people and accidently removed a notice of a game machine and inserted money they was no money in before sign was removed staff was very rude and also because her friend tried backing her up she got same 1 month bar yet they still let them finish the bingo game they have now lost 60 a day because of this

Club 3000 Bingo has not yet responded.



Ann Sorotos: 1/5 Stars

09/10/2017

As a loyal member received the Passport for October that we can no longer use it on 14/10/17 evening

As a loyal member went along with the criteria to obtain free months Passport for the whole of October 2017 and was told last night by staff that I cannot use my passport on Sunday evening 15/10/17 because there is a Car on last page up for grabs !!! As a loyal customer for many years I think the Sunday evening I should be able to use my passport as its in the offer of winning the passport !!! There was no mention about this evening in passport !!! and think all people who gained the passport are being ripped of and club 300 have not kept to the rules and regulations to gain the passport !!! I kept to the criteria so should they !!! am going to take this to trading standards as it comes under faulse advertisement and Rip of Briton if I have to !!! as a loyal member and lots of loyal members feel the same as I !!! Hope you can resolve this complaint before Sunday 15/10/2017 evening session thank you hope to hear from you soon about this issue regards Ann Sorotos

Club 3000 Bingo responded on 09/10/2017:

Dear Ann. Thank your for email We can confirm that the free bingo passport will not be valid for the Car playoff at our Huyton club this sunday .However you will still be able to use your passport until Sunday the 5th of November (an extra 4 days)*applies to Huyton club other clubs may vary We hope this answers your question and look forward to seeing you soon. Regards Club 3000 Huyton.
 
​

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Julie Pilkington: 3/5 Stars

07/10/2019

New members

I thinks it's ridiculous that a new member gets £10 off electronic pads but if your using normal tickets you get nothing how is this fair

Club 3000 Bingo has not yet responded.

 
Laura Coleman: 1/5 Stars

14/03/2018

Reduced to tears

I am writing this whilst still sat in the Walkden club, and no resolution regarding the following events. {The manager still has to investigate recording equipment where apparently all conversations from the tables nearest to the front are recorded - just for anyone who has had private conversations). Upon entering the Club, staff were initally friendly and helpful. Free gifts were being handed out and I was asked to show my bingo bee. I returned with it to then be told I needed to show my voucher. Did so, to be told I then also needed my receipt. 3rd time lucky... but unknowingly to myself this was the first of a long list of unclear and untrained staff encounters. After telling the staff member he should have been clear to save the running about. Myself, mother and neighbour decided to order food. I ordered a cheeseburger, mother ordered steak and chips. The burger arrives to what could only be described as 2 cremated burgers with grated solid cheese thrown across them, not melted, no salad and chips which made a corpse look like it had more life in it! I said to the girl I won't be eating it as it is not what I ordered and nothing like the picture. The girl asked would I like it melted in the microwave, to which I informed her is a breech of kitchen regulations to reheat food, it must be served fresh again. So to avoid this I ordered lasagne. My mothers steak and chips came shortly after, luckily a male supervisor was at the table and my mother in front of his eyes pulled out a black hair from her food. To be fair he immediately said he'd take it back for yet another replacement but not before drawing attention to the table, people were looking and my mother red faced said no as to not make a fuss. However I refused for her to eat contaminated sub par food and requested a refund for myself as I am at this point still waiting for any edible food. A young girl brought my change and apologised informing that one of the chefs had recently returned from an operation and was under pressure, but agreed that it was not up to standard. We waited for my mothers replacement meal and thought this would be over and done with. How very wrong we were. The chef returned plate in hand, slammed it on the table and in full view of everyone rudely and abbrutly confronted my mother shouting and I DO QUOTE "Right there's ya' replacement! If you don't like it go to the counter for a refund because im not cooking anymore meals for you!" My mother in shock was on the verge of tears, even the players around us were mortified for her and are willing to help us in any form of investigation. I spoke to a female manager "L", explaining the situation when another member of staff jumped into the conversation stating "you swore at her." I addressed this quickly; allegations are not taken lightly and such can be extremely detrimental to my image and I would and WILL now be taking action. To which it was then changed to my mother swore (once again we have witnesses). We felt so uncomfortable but "L" said she would investigate the situation and get in touch once a full investigation had taken place. Being told they have a 0 tolerance policy for swearing, which I informed please feel free to exercise the right to ask us to leave because we are wanting a refund and have witnesses to state it is not true. The her was not swore at. No further action was taken at this point. From here on in all staff were in and out of the kitchen and made it aware we were not welcome and we were made to feel like outcasts. There are amazing staff members which are being overshadowed and held back by incompetent, inadequate, and down right disrespectful beings. Guess this literally boils down to the old saying. If you can't handle the heat, get out of the kitchen. Awaiting response from Club 3000 Walkden and H/O.​

Club 3000 Bingo has not yet responded
​

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Kelly Enright: 1/5 Stars

30/03/2018

COMPLAINT

I have never felt so embarsserd in all my life going to your club yesterday!! i was playing the boards and was told i won £50 for then an hour later for somebody to come up to me and tell me that they have giving the money to the wrong person. in the mean time i was with my friends i bought us all a drink and shared some money out of the winnings so we could play more games and employer have then came up to tell me i have to pay the money back i only had £14 left so i gave that back then my card number name and phone numbers was taken and she also said i could be banned from the club! she did say she was sorry about what happend but the manager wasnt happy that u had to give another £50 out to the orignal winner and so many people have phoned in sick that there run off their feet.it wasnt my fault that i had been given money that i thought i had won it was the person who was giving money out was in the wrong but to say it in a box full of people made me really uncomfortable and uneasy i felt all night the workers kept looking at me as if i was in the wrong my friends also felt really uncomfortable even tho we come to ur club every week.. i said the the lady who came up to me do u have jobs going here she then replyed with yes but i wouldnt employ u after this!! Bang out of order i have played at your club for many years i was not in the wrong and i have been sat at home feeling terrible that i have done something wrong when i was not all all in the wrong i am disgusted that i have been made to feel this way​

Club 3000 Bingo has not yet responded


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