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Money and Insurance
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Coral Complaints & Reviews
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Complaints, Review, Comparison
Read reviews of Coral, share your experience and resolve your issue. Rate Coral for value and service, and compare Coral with other companies. Have you got a complaint about a company or service? Write to us and publicise your issues. Scroll down to read our selection of your complaints and reviews about Coral below. |
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Your Coral Reviews
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Richard Mullen: 1/5 Stars 25/06/2015 Coral - Self excluded texts Hi I self excluded myself from Coral due to a serious gambling condition and gave them my phone number to stop all texts. Today 25thJune I have received 10 texts with offers of free bets despite still being self excluded and assurances I wouldn't get any marketing texts. I believe this fails the responsible gambling policy set up by the gambling commission. Also replying stop to these messages costs money and due to a system failure isn't stopping the texts. have waster over £5. Coral has not yet responded. Barbara: 1/5 Stars 16/03/2016 Coral had 8/1 Barca/Arsenal promotion in window. Didn't pay out. Went into store with husband. Said we wanted to place 8/1 bet on Barca/Arsenal. Assistant explained we had to join Coral Connect to qualify for promotion. As match was that evening I said would be too late to set up once we got home. Asst said no problem she would set us up in store. She didn't stop talking. Said by joining we would get loads of offers from Coral. We also got a free(?) bet for our local team, and I placed another bet with her. As she didn't chatting, I asked 3 separate times if she had done the Barca/Arsenal and the other bet. She said don't worry and would give me the receipts. Eventually got a 'cash receipt' for £5 for the Barca match. Assumed didn't provide details as she has done online. i asked her anyway and she confirmed was for Barca. Barca won and we thought we had won £45. Even texted friends to tell them. Went on line. No sign of bet or cash deposit. Went to shop next day. Mgr said no receipt = no win. I insisted that we had been told bet had been placed. He called the asst who denied our claim. In the end Mgr. Offered £20 in free bets. I refused as matter of principle. Called Coral Customer Service. They didn't think I had a case, but would call back. They didn't. Chased them after about 3 weeks. They said all explained in T&C. Said assistant set it all up and only said had to join Coral Connect to get promotion. Coral then said we wouldn't have for cash payout anyway, as the promotion was to use winnings for free bets. Now maybe the while thing was a genuine misunderstanding. But all I know is we did everything the assistant told us to do, and we should have won £45. Coral has not yet responded. READ MORE: Shopping Guides & Tips | How to Avoid Scams & Online Shopping Problems |
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Maria Thomas: 1/5 Stars 15/04/2018 Coral Coral in Filwood Broadway knowle is Not paying out for the Grand National since yesterday I have been unable to claim my money?? Coral has not yet responded. Ernesta: 1/5 Stars 24/08/2016 Coral to help Like to inform my problem with the coral games online . On Friday 12/08/16 I was play the game on my phone iPhone 5c I was top up my balance first £20 pounds and I play after some time I lost next my deposit I make 9.50am in morning again £20 pounds and I start to paly game Land off gold then I receive the bonus in my bonus game is come on my scream congratulation you win the jackpot £52.700 and in same time is go to my winnings and bonus game still care in on after wen is bonus game is finish my winnings is go to my account only small amount of money jackpot is gone from my wining don’t transfers to my coral account . I was report the problems to coral and they saying they can’t see is was happening like this. They asked me to proof and I don’t have the proof is was happen very fast and I don’t take any picture ,is very disappointed the coral is taking the money when I’m losing and when I win they asked me to proof they have to see all my games how I playing and what is happening on my bonus game . Please can you support me with this ? Coral has not yet responded. CLICK HERE: You could save up to £497 on your energy bills by switching your supplier| COMPARE ENERGY QUOTES NOW |
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David Clements: 1/5 Stars 25/02/2016 Put money on a horse that won when i went to collect mt winnings they said it was void because the off time it was cartoon racing when i put my bet on the race was up on the screen with 50 seconds to off i sat down and wathed the race go of Coral has not yet responded. CLICK HERE: Compare insurance quotes | You could save money on your insurance bills |
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