• Vehicle Insurance
    • Compare Car Insurance
    • Car Insurance Guides & Reviews
    • Motorbike Insurance
    • Van Insurance
    • Bicycle Insurance
    • Breakdown Cover
    • Taxi Insurance
    • Motor Fleet Insurance
    • Motor Trade Insurance
  • Energy
    • Compare Energy Deals
    • How to switch energy supplier
    • How to save money on your energy bills
    • How to avoid the energy price cap rise
    • Energy Guides & Info
    • Energy Company Reviews
  • Home Insurance
    • Compare Home Insurance
    • Home Insurance Guides & Company Reviews
    • Landlord Insurance
    • Compare Broadband Deals
    • Broadband TV & Mobile Guides and Company Reviews
    • Compare Mobile Phone Deals
    • Mobile Phone Insurance
  • Pet
    • Compare Pet Insurance
    • Pet Guides & Advice
  • Travel
    • Compare Travel Insurance
    • Travel Guides & Tips
  • Kelvin MacKenzie
    • The Kelvin MacKenzie Column
    • Consumer News
    • Your Jokes | Let's be funny and save some money
  • Shopping
    • Shopping Guides
    • Money & Finance
    • Compare Loans
    • Online Shopping Advice
    • Delivery
    • Scams
    • Best Buys
  • Your Complaints
    • Complaints & Reviews
    • Contact Us | Complain & Review
    • Shopping
    • Cars & Garages
    • Eating and Drinking
    • Delivery
    • Travel & Holidays
    • Energy
    • Money & Insurance
    • Telecoms
    • Property
    • Healthcare
A SPOKESMAN SAID
  • Vehicle Insurance
    • Compare Car Insurance
    • Car Insurance Guides & Reviews
    • Motorbike Insurance
    • Van Insurance
    • Bicycle Insurance
    • Breakdown Cover
    • Taxi Insurance
    • Motor Fleet Insurance
    • Motor Trade Insurance
  • Energy
    • Compare Energy Deals
    • How to switch energy supplier
    • How to save money on your energy bills
    • How to avoid the energy price cap rise
    • Energy Guides & Info
    • Energy Company Reviews
  • Home Insurance
    • Compare Home Insurance
    • Home Insurance Guides & Company Reviews
    • Landlord Insurance
    • Compare Broadband Deals
    • Broadband TV & Mobile Guides and Company Reviews
    • Compare Mobile Phone Deals
    • Mobile Phone Insurance
  • Pet
    • Compare Pet Insurance
    • Pet Guides & Advice
  • Travel
    • Compare Travel Insurance
    • Travel Guides & Tips
  • Kelvin MacKenzie
    • The Kelvin MacKenzie Column
    • Consumer News
    • Your Jokes | Let's be funny and save some money
  • Shopping
    • Shopping Guides
    • Money & Finance
    • Compare Loans
    • Online Shopping Advice
    • Delivery
    • Scams
    • Best Buys
  • Your Complaints
    • Complaints & Reviews
    • Contact Us | Complain & Review
    • Shopping
    • Cars & Garages
    • Eating and Drinking
    • Delivery
    • Travel & Holidays
    • Energy
    • Money & Insurance
    • Telecoms
    • Property
    • Healthcare
Shopping

DFS Complaints & Reviews

Complaints, Review, Comparison

Read reviews of DFS, share your experience and resolve your issue.

Rate DFS for value and service, and compare DFS with other companies.

Have you got a complaint about a company or service?

​Write to us and publicise your issues.

Scroll down to read our selection of your complaints and reviews about
DFS​ below.
Picture
Send us your reviews and complaints
Contact Us

Send your DFS Reviews & Complaints

Send your complaints and reviews - and we'll publish the best, and worst! and make your voice heard. 

​Click here for details of all our complaints sections or view our shopping complaints section here.


Are you a company? Have you been complained about? Contact us here and we'll publish your response and help resolve complaints.

Your DFS Reviews

Aiesha Chaudhry: 1/5 Stars

15/01/2018
 
REFUSING TO CANCEL AN ORDER MADE JUST 2 days ago!
 
Extremely unhappy with the service of DFS, Nottingham store. Placed an order on the evening of Thursday, 11/01/2018. Called sunday afternoon to cancel. Baring in mind I have bought sofas 5 times from DFS before. First time I have wanted to cancel, due to financal reasons. Refusing to cancel & extremely unhelpful. NOT happy - Avoid at all costs.
 
DFS has not yet responded.
 

 
​

Raymond Jenkin: 1/5 Stars

15/05/2016
 
Dfs don't keep promisses
 
Bought 2 sofas 8 months ago cushion's went out of shape chap came and showed us how to make them look right ,good man ,her also asked if when we bought Sofa's was we offered foam in the big cushion's , because we should have . I phoned Plymouth and they got in touch with who ever,and when I got a phone call he basically said he believed his staff would have asked me , I said no they did not as me and my wife would have said yes to foam .He then said they must have so I said so I'm lying then,?? I have been insulted practically told I lie some people do but not me ,I tell all my children honesty is best, I will never go dfs again if this is the attitude ,it wasn't the origin ally the sofa I wanted but I've accepted this one only to find no one offered me foam anyone can make a mistake,this time its dfs no ones perfect
 
DFS failed to resolve this complaint.
 ​
​

READ MORE: Shopping Guides & Tips | How to Avoid Scams & Online Shopping Problems
Picture
Save £££ on your bills with A Spokesman Said
Find out more

Save £££ on household bills with A Spokesman Said

Get Quotes Now
Dean Crouch: 1/5 Stars

23/09/2017
 
Fraudulently taking money. Then withholding funds
 
I am disgusted beyond belief with dfs. Not only do I find out you added an insurance to myour policy I didn't ask for! You continuedon't to take money for two years! I found thus out during a routine ppi check. I contacted you and you agreed to pay me my own money back! Well thanks that's awfully good of you! Now you have promised to send me my money back. 8 weeks I have been waiting! Not only did you take my money fraudulently but now you are withholding my money! I am furious! If I went into one of your stores and say took a table without paying? I know there is nobody there able to physically stop me but you would call the police and prosecute me! Rightfully so,there is nothing worse than a thief is there? What excuse do you have? I have used dfs for every sofa I have bought from 3 adresses. As has my family. I believe our relationship has ended! Bloozy criminals!
 
DFS has not yet responded.
 


 
Pual Smith: 1/5 Stars

05/12/2016
 
Waiting fro recliner sofa
 
we were told that we would get the sofas in 7weeks it has now been nine weeks am not satisfied with the service I was told they would be delivered on 11/122/16 now just been will not be till 20/12/16 this not good enough. I was informed from carcroft we would get well before Christmas the shop we dealt with firs was Rotherham and we feel that they are holding back as I complained to head office about our treatment. I would like this sorted as soon as possible please. yours sincerely Mr P.F. Smith P.S. an apolgy would be nice for the delay we are incurring.
 
DFS has not yet responded.
​

CLICK HERE: You could save up to £497 on your energy bills by switching your supplier| COMPARE ENERGY QUOTES NOW
Rachel Loveday: 1/5 Stars

05/10/2016

Sofa not what expected

We ordered the Ceaser leather 3 seater sofa in Ranch colour. I visited 2 different branches of the store therefore have seen it in 2 settings - both sofas looked the same in terms of colour. They were exactly like the images on DFS' website. The sofa that was delivered to me last Friday looks nothing like the Ines in store or on the website. The colour and texture are quite different. I have phoned 4 times, emailed twice (with images) and tweeted twice but still no one from Sidcup DFS will speak to me about this issue.

DFS has not yet responded.​


CLICK HERE: Compare the cheapest insurance quotes | Save money on your insurance bills

Save £££ on your car insurance

Get Cheap Quotes Now


Read More: Your Complaints & Reviews | Read which companies people are complaining about
Picture
Save £££ on your energy bills
Get Quotes Now
Read More: The Kelvin MacKenzie Column | Uncensored & Outspoken Opinion
CLICK HERE: Save on your car & bike insurance | Search A Spokesman Said for the best price vehicle insurance
CLICK HERE: Get covered for your holiday | Save £££ with cheap travel insurance
Picture
Save £££ on your household bills
Search Savings Now
CLICK HERE: Save money on your broadband | Compare the best price broadband deals now and save £££
Picture
Send us your reviews and complaints
Contact Us
CLICK HERE: Looking for a new mobile phone? | Search the best price mobile phone deals and save £££
Picture
Save £££ on car insurance
Get Quotes Now

You could save up to £497 on your energy bills!

Compare and Save Now
Please note that some of the links on A Spokesman Said are affiliate links.

If you choose to purchase through these links, we may receive commission at no extra cost to you. By using these affiliate links, you are directly supporting A Spokesman Said, and helping us to provide you with free content and advice.

aspokesmansaid.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
​
Switch & Save
​Energy
​Insurance Homepage
Vehicle Insurance
Car Insurance
Home Insurance
Travel Insurance
Pet Insurance
​Landlord Insurance
TV & Broadband
​Mobile Phone
​Mobile Phone Insurance
​Compare Loans

Motorbike Insurance
Van Insurance
Bicycle Insurance
Breakdown Cover
Taxi Insurance
Motor Fleet Insurance
Motor Trade Insurance
Guides & Reviews
Car Insurance
Energy
Energy Company Reviews

Home Insurance
Broadband, TV & Mobile
Travel
​Shopping
Online Shopping Advice
Delivery
Scams

Money & Finance


Columns
The Kelvin MacKenzie Column
Consumer News
​Your Jokes 
Kelvin MacKenzie Newsletter

​Your Complaints & Reviews
Your Complaints & Reviews
Money & Insurance
Energy
Travel & Holidays
Shopping
Telecoms
Healthcare
Cars & Garages
Eating & Drinking
Property
​Delivery

Your Complaints | Contact Us
Useful Links
​About Us
Terms and conditions
Privacy Policy
Contact Us
​Sitemap
 © Copyright 2013-2021. Talkco Ltd
  • Vehicle Insurance
    • Compare Car Insurance
    • Car Insurance Guides & Reviews
    • Motorbike Insurance
    • Van Insurance
    • Bicycle Insurance
    • Breakdown Cover
    • Taxi Insurance
    • Motor Fleet Insurance
    • Motor Trade Insurance
  • Energy
    • Compare Energy Deals
    • How to switch energy supplier
    • How to save money on your energy bills
    • How to avoid the energy price cap rise
    • Energy Guides & Info
    • Energy Company Reviews
  • Home Insurance
    • Compare Home Insurance
    • Home Insurance Guides & Company Reviews
    • Landlord Insurance
    • Compare Broadband Deals
    • Broadband TV & Mobile Guides and Company Reviews
    • Compare Mobile Phone Deals
    • Mobile Phone Insurance
  • Pet
    • Compare Pet Insurance
    • Pet Guides & Advice
  • Travel
    • Compare Travel Insurance
    • Travel Guides & Tips
  • Kelvin MacKenzie
    • The Kelvin MacKenzie Column
    • Consumer News
    • Your Jokes | Let's be funny and save some money
  • Shopping
    • Shopping Guides
    • Money & Finance
    • Compare Loans
    • Online Shopping Advice
    • Delivery
    • Scams
    • Best Buys
  • Your Complaints
    • Complaints & Reviews
    • Contact Us | Complain & Review
    • Shopping
    • Cars & Garages
    • Eating and Drinking
    • Delivery
    • Travel & Holidays
    • Energy
    • Money & Insurance
    • Telecoms
    • Property
    • Healthcare