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Ideal World Complaints & Reviews
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Complaints, Review, Comparison
Read reviews of Ideal World, share your experience and resolve your issue. Rate Ideal World for value and service, and compare Ideal World with other companies. Have you got a complaint about a company or service? Write to us and publicise your issues. Scroll down to read our selection of your complaints and reviews about Ideal World below. |
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Your Ideal World Reviews
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John Filimon 21/04/2021 I have been in constant email discussion with Ideal World about their claim, clearly state din their literature, that spare batteri4es for an electric bike can be purchased FROM THEM (note - the literature doesn't state from their supplier, which they first tried around 9 months ago) After multiple delays by their "Customer Service" apes I have had an email saying the company making the bikes has gone into administration - but Ideal World are still selling bikes by the same company They simply refuse to admit that they made a huge error in their literature and they can't make good on their claim. There are several examples online about people having similar problems with Ideal World. They should be investigated for their lack of customer service and refusal to admit their errors Maria Ormesher: 1/5 Stars 12/10/2019 Order not received I've e-mailed Ideal World when I didn't receive my order, for some reason which they said was "logistical issues " they have taken my first payment £19.99 and next is showing as pending I have asked my bank would they be able to withhold payment as yet I haven't heard back. Each time I email Ideal World they just tell me its been escalated to head office, I don't want to phone them because of my bad health I have speech problems and apart from that it costs a fortune, so if they do not understand me it will take forever Ideal World has not yet responded. Edwin Winter: 1/5 Stars 11/04/2018 Drone ordererd drone whitch has not arrived two weeks ago telephond idealworld but thay did not want to know more interrested in keeping me on the phone after that line went dead Ideal World has not yet responded. READ MORE: Shopping Guides & Tips | How to Avoid Scams & Online Shopping Problems |
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Karen Broadhead: 1/5 Stars 03/11/2017 Awful product Bought a feather mattress topper from this company earlier this year, the feathers come out of the topper and all over the bed and floor, paid £80 and would never buy from this company again, a most inferior product, and a disgusting charge on the telephone when you ring to order or complain, make sure you read the reviews on this company before making any purchase! Ideal World has not yet responded. Anne Jarman: 1/5 Stars 01/07/2017 Don’t buy from here Ordered two palm trees as a gift on the Monday, 2 to 3 days delivery quoted, following thurs they were at yodel depot, still there now and it's sat, on ring to complain we're told yodel don't work weekends, so what state will these trees be in. A housewarming gift for my son, never ,never agai will I shop with this company, be warned . Ideal World has not yet responded. CLICK HERE: You could save up to £497 on your energy bills by switching your supplier| COMPARE ENERGY QUOTES NOW |
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Janet Sproat: 1/5 Stars 03/08/2016 appalling customer service, no replies to emails letters My debit card details were stolen at the same time my last flexi pmt was due to ideal world I had already paid the 1st two instalments. Hence their final pmt was rejected by my card issuer as a block had been put on my card. I rang customer services wrote to them e mailed them several times to explain what had happened. I was advised by my bank not to give my new card details out over the phone as that's was how my original debit card was used fraudulently. I asked them if I could by my final pmt £34.99 by either cheque, baccs or send me an invoice or take the money from my new card details which I had updated on my ideal world account. I have had no response so the matter has just esca;lated and I now have admin fees added, have been referred to a debt collection company and my balance is now £81.64 I have e mailed several times and sent 3 letters, and have had no response to why I cant pay by an alternative method... I'm not happy with their total disregard and empathy with the customer they are just not interested in solving problems at all. Their customer service is a premium rate line somewhere in India and to be honest it can be difficult to undertand them and some are downright rude. I understand that rules procedures regulations are in place, but my case was not because I didn't have the funds it was because my debitcard bank details were compromised, yet they still applied every month for their payment despite me saying that those details could not be used anymore. total waste of time they are as a company. will never use again. They have now caused me to have a bad credit score and have referred me to debt collection people they hjad no interest in sorting out an alternative way of paying my final instalment. Ideal World has not yet responded. CLICK HERE: Compare the cheapest insurance quotes | Save money on your insurance bills |
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