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Joie Baby Complaints & Reviews

Complaints, Review, Comparison

Read reviews of Joie Baby, share your experience and resolve your issue.

Rate Joie Baby for value and service, and compare Joie Baby with other companies.

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Joie Baby​ below.
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Your Joie Baby Reviews

Kara Narelle: 1/5 Stars
 
24/01/2020
 
Joie stroller
 
I bought a joie stroller from my local Argos , the ad failed to mention the flimsy sides , I took my 1.5 year old to town and thank God someone was near to help when I went up the curb the side of the stroller collapsed with my toddler inside . I’m so annoyed I paid for the stroller and lost money I had to go buy another one !
 
Joie Baby responded on 10/02/2020:
 
Hi Kara, We're disappointed to hear of the issues you've had with your stroller. Please give us a call on 0800 952 0061 or alternatively, email into [email protected] with images of your stroller and we will look into this for you ~ Joie
 



Victoria Suleyman: 1/5 Stars
 
10/08/2017
 
Brakes on the buggy are broken
 
Hello I bought a joie buggy from an Argos about a year ago and the brakes have broken which is very dangerous what can you do to help?
 
Joie Baby responded on 15/08/2017:
 
Good morning Victoria! Really sorry to hear about this. Please do give us a ring on 0800 952 0061 and we'll do everything we can to assist. Hopefully speak soon. All the best, Joie
​

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Billie Weston: 1/5 Stars
 
27/08/2018
 
Mrs Weston
 
Purchased last year .Crotch harness has been stiff over the last week .Attempted to strap baby in today and tried to clip into locking clip piece of plastic has come of the locking clip on safety harness now the safety harness no longer locks ..after my experience and reading other reviews regarding brake fails this has me worried .I have contact Joie ...await response
 
Joie Baby responded on 05/09/2018:
 
Dear Mrs Weston, Our records show that we have provided a response from your initial contact with Joie with regards to your issue. Please call on free phone 0800 952 0061 quoting 000415558A (Monday to Friday 9am to 5pm) and we will be happy to support and bring to resolve.
 


 
Charlotte Edge: 1/5 Stars
 
06/06/2018
 
Faulty joie nitro stroller
 
Unfortantly lost the receipt but used my bank cake to pay for it I haven't had my stroller 4 month and already the breaks don't work and the frame of the pram breaking but can't afford another one for my 1 year old
 
Joie Baby responded on 07/06/2018:
 
Dear Charlotte, We are sorry to hear that you are experiencing some issues with your Joie product. Please call on free phone 0800 952 0061 (Monday to Friday) and we will be happy to support. We look forward to hearing from you.
​

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Katie Lees: 1/5 Stars

29/10/2019

Collapsed pram​

I have bought the joie nitro pram from Argos. This is my 2nd replacement t pram of the same product and every one of them have collapsed at the sides where you fold it down when going up and down curbs not convenient when doing a school run with a toddler each pram has lasted 4-5 month
 
Joie Baby responded on 30/10/2019:
 
Hi Katie, we are disappointed to hear this feedback, please call us on Free Phone 0800 952 0061 lines are open 9 to 5 Monday to Friday as we would like to understand and assist. Sarah ~ Joie
 

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