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Pockit Complaints & Reviews

Complaints, Review, Comparison

Read reviews of Pockit, share your experience and resolve your issue.

Rate Pockit for value and service, and compare Pockit with other companies.

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Scroll down to read our selection of your complaints and reviews about
Pockit​ below.
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Send your complaints and reviews - and we'll publish the best, and worst! and make your voice heard. 

​Click here for details of all our complaints sections or view our money and insurance complaints section here.


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Your Pockit Reviews

Suzanne Lawler: 1/5 Stars

20/07/2017
 
Through Internet banking sent a £40 faster payment bank transfer to my Pockit account. Money was declined by Pockit but not returned to me now 14 days ago. Iv sent Pockit all evidence both from my bank and Pockit account as requested. Iv telephoned daily for updates since, i constantly get fobbed of by help section always informing me it has been escalated for payment. They don't come over as helpful at all its a constant battle all I want is My £40 back that they kept wrongfully instead.of returning it to me "the customer" "the legal owner of the cash" Still waiting probably owe more than £40.00 on the phone calls I have to make cus no one appears to be bothered answering my e_mails how rude. Keep Clear!!!!!
 
Pockit has not yet responded.
 


Karen Roth

03/04/2021

i came across your post regarding Pockit Limited - this is now an old post and i wondered if you would be interested in updating it so that it reflects the customers of 2020/2021 and the abysmal way they have been treated by this disgusting company? thousands of the very people they purport to be "helping" they have blocked, locked and frozen out of their accounts so that they ignore you. some people ignored for almost 2 years - no phones answered and no emails responded to. i am currently suing them for illegally withholding my funds. even their T&C's have contradicting rules on them. i would be more than willing to give you more information as i have set up a facebook page and have had lots of messages from people who are now in dire financial situations all because pockit limited has locked them out of their account. on companies house their 19/20 year end accounts are overdue and i think they are total scammers and fraudsters - please contact me for further investigation? thank you!
 

Chkr Hse

08/04/2021

Pockit restricted my account 7 months ago with the money inside and they are not fixing it since then!



Jayne Titterington

20/04/2021

Pockit are the worst commpany to deal with i have jusr nearly 1000 in the account i have sent id off to them still not got my money back . They are a scam i am going to seek advice take it further i will bring that company down to the bottom i certainly wont been usibg this company again they are such a disgrace . I have emailed them so many times they keep fobbing me off. They wont any more.


Vampyr Engel: 1/5 Stars
 
03/12/2018
 
THESE DAMN ANIMALS
 
THESE DAMN ANIMALS MESS UP MY BENEFITS I FINALLY GOT my P.I.P benefit payments because I have messed up kidneys and loads of other health problems and we finally get the payment s AND THESE RATS WENT AND DECLINED MY PAYMENTS THESE DISGUSTING RATS COULDN'T STEAL IT SO THEY DECLINED IT INSTEAD THESE FILTHY VERMIN I didn't quite getting to shutting my account down ans I have to spend ages getting everything moved , only recently got other stuff moved to a different account and THESE WALKING PIECES OF SLIME SIMPLY DENY MONEY I NEEDED FOR MONTHS NOW , DO NOT I REPEAT DO NOT HAVE ANYTHING TO DO WITH THESE RATS SHUT YOUR ACCOUNTS DOWN NOW OR AS SOON AS YOU CAN THESE ARE NOTHING BUT CROOKS AND THIEVING SUBHUMANS
 
Pockit has not yet responded.


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Viktor Kazakov: 1/5 Stars

02/07/2019
 
Froze account to steal funds in it
 
Pockit froze my account for money laundering and fraud prevention review. I provided all documents and explanations that I was asked for. Pockit stopped asking me questions and answering my emails. They refused to give a deadline for completion of their review. I am now convinced that this business was set up to defraud customers under the pretext of fighting fraud. If anyone has any experience with getting their money back from these scammers please share. I am now preparing a complaint to the Financial Ombudsman Service.
 
Pockit has not yet responded.
 
 


Stephen Robson: 1/5 Stars
 
13/03/2019
 
Unrespondant
 
Deposited £50, used it online, won some money £160 , withdrew it to the pockit card, won't let me use the card any more, my access to my account blocked, email I receive says I'm need to email them from the email I registered with, which I are!!!, I get fobbed off with any emails I send them offering my id, & any other proof any legit company would accept, I have no way of getting to my money
 
Pockit has not yet responded.
 ​

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Sean Grehan: 1/5 Stars 
03/03/2019

Pockit stole my money and blocked me​

Pockit blocked my account the day money was put i to the account 924 went into the account from buildbase as a refund for materials they coukdnt not get for me they gave me my money back soni could get them at another store well i forgot my wallet and the oocket xard had come that morning i took it woth me to read it well when the merchant said we dont have enough xadh tonoay you can you give me a card i had forgot my wallet but had this pocket card so said this just came today he loaded the money on the card nothing showed on the app untill the next day then it gets bkocked and sarcastic employes who font want to help hust say ur accounts under review and i cant access ot Funny tho how they have all your details then ask for proofs of id so i send my passport and driving licenxe of Not they wint reoly at all n xant get thru on the ohone £924 down and the scammers have my private infomation where am i ment to go from here I need that money this is going to send me under

Pockit has not yet responded.


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