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Red Rae Complaints & Reviews
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Complaints, Review, Comparison
Read reviews of Red Rae, share your experience and resolve your issue. Rate Red Rae for value and service, and compare Red Rae with other companies. Have you got a complaint about a company or service? Write to us and publicise your issues. Scroll down to read our selection of your complaints and reviews about Red Rae below. |
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Your Red Rae Reviews
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Lisa Hackney: 1/5 Stars 12/12/2016 Unbelievably rude I ordered some Barbour slippers and after a week had not received them. As they were for a Christmas present I was anxious to know the status of my order so rang Red |Rae . I was told the man would ' try and look through some boxes to see' , that ' people should get off their settee instead of shopping online' and that ' he would try contacting Barbour but if he couldn't he couldn't. He said he would let me know. He didn't so I rang again. I was told again they were looking into it and he asked if I had' considered ordering from Barbour?' No because I had ordered from you. A final phone call was made two weeks after my order was placed in which I was told he couldn't get me the slippers. He said ' Get over it Lisa, there are people in the world starving and worrying about more than your slippers. Ha! You can't get them anywhere else can you? That's why you are so bothered. ' I explained all I expected was to be kept informed. He said he had hundreds of orders to get out and mine was the least of his worries. I have never , ever experienced such rudeness or inconsideration from a service provider. Red Rae has not yet responded. Jennifer Wheeler: 1/5 Stars 17/05/2016 Outstanding refund on a returned item Having returned a jacket ( at my own expense) last February, I still haven't been issued with a refund. I have emailed at least 10 times & re issued the Tracking number for the parcel, but no response. I have tried to ring at least 30 times but the telephone always has an automated message & no voicemail facility. The item was over £200.00 pounds & I would like the matter to be resolved. Red Rae has not yet responded. READ MORE: Shopping Guides & Tips | How to Avoid Scams & Online Shopping Problems |
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