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SWI Schoolwear Complaints & Reviews
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Complaints, Review, Comparison
Read reviews of SWI Schoolwear, share your experience and resolve your issue. Rate SWI Schoolwear for value and service, and compare SWI Schoolwear with other companies. Have you got a complaint about a company or service? Write to us and publicise your issues. Scroll down to read our selection of your complaints and reviews about SWI Schoolwear below. |
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Send your complaints and reviews - and we'll publish the best, and worst! and make your voice heard.
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Your SWI Schoolwear Reviews
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Nikki Carhart: 1/5 Stars 02/11/2019 Money taken but still waiting and no explanation or apology Ordered school blazer, tie and PE top. Monies taken straight away. Two weeks on a tie arrives, after over 7/8 weeks a PE top arrives the day after we waited in all day as we had an email it was coming. Still waiting for blazer, nearly three months on. Money still being held and no indication of stock. Very little explanation. Offered a bigger one, but I had already sized up due to sizing so would be far too big. Is the schools only supplier and not being reliable to cater for students of all shapes and sizes. Very disappointed by the experience. SWI Schoolwear has not yet responded. Stephanie Jones: 1/5 Stars 23/07/2019 Sent wrong uniform The uniform I ordered did not arrive, instead I get a complete different school. I emailed TWICE...no reply. I called...to be told that once I return the WRONG ORDER I have to wait 10 days for a refund....then....I HAVE TO ORDER AGAIN AND WAIST MY TIME WHEN IT'S THEIR FAULT. Not once an apology or a reason for such a mistake. This is a new school uniform that had been out of stock for weeks. Hopefully after leaving 2 bad reviews I'll get a reply SWI Schoolwear has not yet responded. READ MORE: Shopping Guides & Tips | How to Avoid Scams & Online Shopping Problems |
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John Davies: 1/5 Stars 23/09/2019 Jokers This company is the worst I have ever come across, it's a total joke, still waiting for training pants 8 weeks after ordering and paying. The directors must be a real bunch of idiots. I suppose the school are just as idiotic as this company as they chose them to supply school uniforms even with all the negative reviews. SWI Schoolwear has not yet responded. Liz Noraika: 1/5 Stars 04/09/2017 School blazer not delivered My order was placed weeks in advance for a school blazer for Cecil Jones Academy in Southend-On-Sea. The uniform cannot be purchased anywhere else and is vastly overpriced. On 30th August, 5 days before the start of term, it had still not arrived even though I had paid and received a confirmation that it would be delivered within 5 days. I called customer services who said they had issues with the mail company and would not send my order until they had received the previous package back from the mail. I explained it was needed for the following Monday and could they please send one by 24 hour post to which they replied that it was not company policy and they would not help in any other way than to refund my £4 delivery fee. My son has gone to school without it. I have later discovered I've been charged £16.04 for the ten minute conversation with their customer services. SWI Schoolwear has not yet responded. CLICK HERE: You could save up to £497 on your energy bills by switching your supplier| COMPARE ENERGY QUOTES NOW |
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Darren Yong: 1/5 Stars 20/09/2016 Destroyed Boys Start to high School We ordered within the ten day guideline advertised by the company.... Four weeks later we have still not received our sons first high school blazer. A child's first day at high school is a big enough challenge, yet because of SWI who have failed miserably in providing a trustworthy level of service, he has been wearing a blazer (3 sizes to small) from the lost property for three weeks now, good work SWI We have been fed lies, and a so many tall tales is border's the sublime. The extra PE T shirt we ordered four days after the main uniform,which consisted of the full kit,arrived promptly. (Charged us a gain full P and P for a T shirt) After eventually getting through on the phone line as they chose not to respond to emails over three days,the excuse was truly special. "The PE T shirt was delivered before the rest of the order because the uniforms are on a 'Higher' shelf in the warehouse." Seriously!!! Anyway, despite several calls, and an empty apology by email they admitted the blazer was out of stock all along!! They said the blazer is now in stock and just had to be embroidered . Two weeks later...Still no blazer!! Being the first of our four sons to attend the school, you can guess where we wont be going for the next ten years!! Avoid like the plague if you can!! One very dissatisfied customer. SWI Schoolwear has not yet responded. CLICK HERE: Compare the cheapest insurance quotes | Save money on your insurance bills |
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