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Tesco Complaints & Reviews
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Complaints, Review, Comparison
Read reviews of Tesco, share your experience and resolve your issue. Rate Tesco for value and service, and compare Tesco with other companies. Have you got a complaint about a company or service? Write to us and publicise your issues. Scroll down to read our selection of your complaints and reviews about Tesco below. |
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Send your complaints and reviews - and we'll publish the best, and worst! and make your voice heard.
Click here for details of all our complaints sections or view our shopping complaints section here. Are you a company? Have you been complained about? Contact us here and we'll publish your response and help resolve complaints. |
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Your Tesco Reviews
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Grace Hadley: 1/5 Stars 14/01/2019 Absolutely Awful 45 minute wait for click and collect!!! I have used the click and collect service a few times now and despite the usual oddly-chosen substitutions my last visit was a shambles. I arrived at Tesco's at around 6.10/6.15 and did not leave until 7pm. If I wanted to spend 45 minutes doing my shopping I would of gone in and done it myself! When I arrived there was a queue and I patiently waited. The lady serving everyone (although she was polite) was only serving the first car under the canopy, meaning we had to wait for them to pack their shopping themselves whilst she clearly could have been serving the second car as well. The first car was packing their items whilst she was just standing there, only when they left did she serve the second car and just stood there again. Surely it would be sensible to have two cars being packed at the same time? After 7 of us now in the queue finally got to the second spot when the lady decided to have a mothers meeting with the customer in front of me. Do we really need to be having mothers meetings when people have got other things to do ? I think there are meeting places for those kind of things. 5 minutes later when she decided to start work again they were served, after another quick chat I got in. Whats the point of click and collect if I could do my own shopping (and get the products I want) in a short time frame?? The lady also asked me to switch off my car engine, we can sit there for 45 minutes yet she can't be near our engine when she tries to have a mothers meeting? I complained to Tesco who confirmed that the staff member should be serving two people however didn't say my 45 minute wait was unacceptable! and said they would give me a £10 coupon to shop there again... I don't think so !!!!! Tesco has not yet responded. Ivan Anderson: 1/5 Stars 05/11/2017 Rude staff today the 5th november at 10.45 i went to tesco tavistock. i had purchased items from the store, on my way out i went to the cigarette/lottery counter, i was going to buy lottery tickets. there were no staff on hand to help, a mother and two young boys were looking at the fireworks, so i went to the till and waited,when the member of staff returned they rudely said get to the back of the queue can't you see i have a customer. i do not need to treated like i am something that you have stuck on your shoe and want to remove it. i was waiting at the till for about 7 minutes before the rude member of staff returned when the should be there all of the time. i am disgusted with the way i was treated, this is not the first time this has happened. Tesco has not yet responded. READ MORE: Shopping Guides & Tips | How to Avoid Scams & Online Shopping Problems |
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Gloria Lacey: 1/5 Stars 21/08/2017 Oral - B dual clean 4 pack replace heads I purchased this item Oral-B dual clean replacement heads for my electric toothbrush a few weeks ago. I only opened the packet last week but two of them the bottom brush just fell off. I got them from Tescos. Eastern Lane. Winnall. Winchester. Hampshire. Can you please look into this matter The bar code on the packet is 4 210201849704 Tesco has not yet responded. David Cadden: 1/5 Stars 12/07/2017 Rude staff I went to feltham tesco thought i would use the scan as you shop for the first time (never again ) was all going great till at checkout when the staff got involved and deleted all my items then accused me of doing it all wrong and then walked off and went on her break leaving me embarrassed and having to rescan all my items again. for many years i have spent lots of money food shopping and phone contracts i will no longer be using tesco anymore if staff treat customers in this manner Tesco has not yet responded. CLICK HERE: You could save up to £497 on your energy bills by switching your supplier| COMPARE ENERGY QUOTES NOW |
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Ise Ma: 1/5 Stars 24/04/2017 Rude staff Leyton store london e10.asian female name fara works in tesco.she was extremely rude to and she started shouting at me in front of her manager called rehana.she was shouting at in front of everyone why?i am a customer why would she do that.she also shout my daughter she is 10 years old why? Tesco has not yet responded. CLICK HERE: Compare the cheapest insurance quotes | Save money on your insurance bills |
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