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Healthcare
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Tony & Guy Complaints & Reviews
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Complaints, Review, Comparison
Read reviews of Tony & Guy, share your experience and resolve your issue. Rate Tony & Guy for value and service, and compare Tony & Guy with other companies. Have you got a complaint about a company or service? Write to us and publicise your issues. Scroll down to read our selection of your complaints and reviews about Tony & Guy below. |
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Your Tony & Guy Reviews
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Sam Sudeen: 1/5 Stars 11/03/2018 Worst service and not providing bill Last night i have done beard trim and hair cut in tony and guy they are providing worst service and they are not having well trained staff by the way they won't provide bill also Toni & Guy has not yet responded. Nina Harr: 1/5 Stars 20/05/2017 Complaint regarding price Services on 5/19/17 at Mission Viejo, CA Price was changed three times throughout the service. 102.00 for balyage. Then 102.00 & 27.00, then 112 & 27.00. Third time I was not notified of that price and noticed it when I saw my receipt later on. . I used a birthday coupon after that total. My complain is why I am being charged extra 27.00 for blow out when your other locations doesn't charge that. Also the surprise extra 10.00 charged without notifying the client regarding a price change again is unacceptable. This is not very professional. I had an original quote prior starting the service. Not expecting to pay more than that at the end. Toni & Guy has not yet responded. READ MORE: Shopping Guides & Tips | How to Avoid Scams & Online Shopping Problems |
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Navneet Kaur: 1/5 Stars 13/10/2016 Bad services - Toni&Guy - HSR layout, Bangalore India Pathetic services given in the name of smoothening. My hair remains with curls, waves, tangles and fizziness after the services provided by Toni & Guy - HSR Layout Bangalore - India in two days - despite recommended care taken and using products that they sold to me. And a horrible blunt hair cut!!! I had visited the newly opened salon for hair smoothening. I enquired about the offers and agreed to get the smoothening done. The staff doing the smoothening started with just cutting my hair straight with a scissor without any shape saying that he will give a hair cut post the shampoo after two days and give a shape to the hair and that now he just removed the damaged hair. When I went for the hair wash post two days after taking the recommended care, I asked the staff whether there are any waves. He said there rnt any waves. I was then told by the staff who had done the smoothening that hair cut is not with the offer but they have given that service free to me. While I knew that hair cut is always along with the service and I communicated the same. He barely trimmed my hair without any interest - even though he had just cut my hair straight with a scissor two days back. I had asked for a proper haircut and my hair remains with a blunt straight cut. I was in a hurry and thought of getting the hair cut done in some other parlour and left without much discussion on that. Not knowing that the problem doesn't end there. It's been two days after the first shampoo at the parlour and post shampooing myself today using the products that they had sold to me, my hair is all fizzy. Only the first top layer of the hair is smoothened of course with a lot of waves. Rest of the hair is all fizzy. And there are curls on the back layers. Pathetic services!! Wouldn't recommend at all. Had not expected that a brand like Toni & Guy would provide such bad services! Whitefield and indranager Toni & Guy outlets are much better with more professional people on the floor. It's better to spend some time travelling to indranagar or whitefield than getting services done in the HSR outlet. Toni & Guy has not yet responded. Marwa: 1/5 Stars 22/07/2016 Very bad keratin treatment & hair cut I really dissatisfied with the service I got from Toni&Guy –Town Center Mall –GA branch also the stuff wasn’t professional to handle my issue and there attitude was very bad so if I will rate them as a customer service and keen to keep their customer and how to handle customer’s issue I will put zero I really need my issue get resolved and need to refund my money it’s my right to get my money back if I didn’t get the service I paid $ 340 for doing a hair cut and Keratin treatment and I sware that was the worst hair cut and treatment I ever did in my life .I totally dissatisfied and I will put many bad reviews on sites and facebook and I will try to contact the directors to complain about your stuff Here is my problem and concerns : I have done the Keratin treatment "Coppola" there with "Alyssa" and this should get away the freeze and curl from my hair and to be shiny and more soft with a wavy shape i talked to the specialist there and she saw my hair it was very freezy and curly and she confirmed it will be good for my hair i went to Toni and Guy as this is a well know company and it should be trusted and professional ones however when i washed my hair it is very very bad result it is still freezy and had a lot of curl i paid 250 $ to get my hair well done i need my money back they refused to do a refund as the owner was on a vacation and no one cover him and he is the one taking the financial decisions for sure they are lying his is how the unporfessionals deal to escape if this a big company there should be policy and someone cover the owner on this also the owner isn’t working on the financial issues I think there is a stuff for this too Also Alyessa sorry was very rude she just said I followed all process for doing the treatment it’s not my problem that your hair isn’t good that is exactly the results you should expect as I told you .She was lying When I did my hair she told me if there is anything we can fix it and you can come again to check with you we keep calling and texting her she didn’t answer when we went to the store they said she left a voice message for us she totally lying I didn’t receive any missed calls or voice messages I told her before I came from another state and I am leaving so no time will be for fixing anything I should have the good result once I get my hair done since it’s a professional place I am not paying to do stuff and fix it and waste my time I should probably went to any other hair dresser and pay less When she kept arguing saying many reasons and stupid stuff why it’s not good she said the humidity ,your hair ends is freezy and it depends on everyone hair type so if she not seeing from the beginning it will not work with me why she advised it that’s why she isn’t professional I really dissatisfied with the attitude of the stuff and the money i paid for nothing this is really unfair they just take the money and give me nothing and even treated my very rude as it is my fault I can’t imagine this is a big company and employing this bad stuff and can't handle their issues and keen to keep a good customer service i really need my money back for the keratin and the hair cut i paid 340$ i will put a very bad survey and reviews and will escalate this to high levels as much as i could Toni & Guy has not yet responded. 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Joyce: 1/5 Stars 19/07/2015 Hair cut I had very long hair and went in for my appointment I adledherfor a trim and a style in my hair she cut my hair very aggressive then gave me a bob hair cut which I didn't ask for it took me ages to grow my hair she has now runied it all and I have been very depress Toni & Guy has not yet responded. CLICK HERE: Compare the cheapest insurance quotes | Save money on your insurance bills |
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