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Wallis Complaints & Reviews

Complaints, Review, Comparison

Read reviews of Wallis, share your experience and resolve your issue.

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Your Wallis Reviews

Stephanie Ashcroft: 1/5 Stars

04/07/2019
 
Returns are a farce
 
Bought shoes we not suitable so as per the delivery note returned to store only to be told they don't accept shoe returns anymore This is not mentioned when ordering the product or on the delivery note You can only return to 'stand alone' store of which there are no local only Outfit Wallis expect customers to be mind readers and queue in the post office because they obviously don't want to be bothered receiving them in store
 
Wallis has not yet responded.
 
 

 
Marie Shapland: 1/5 Stars
 
04/06/2018
 
No refund
 
Green paisley maxi dress ordered on 14th May paid for next day delivery. Arrived three days later 18th May. Returned next day 19th May via Hermes, no confirmation of having received return, or refund made amounting to £57.95 . Tried ringing customer service just get message no taking calls. Will not order on line from them again.
 
Wallis has not yet responded.
 ​

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Tasleam Akhtar: 1/5 Stars
 
27/02/2018
 
Refund Issue
 
Hi, I rang Wallis Customer Services a week ago and someone was supposed to get back to me but no-one did which was infuriating. Wallis refunded me incorrectly for a coat that I returned with a £45 difference so I would like that refund going in my bank please. Order number: 366708451 Amount that should have been refunded: £75 Amount that has been refunded: £30 They said on the phone that I will contacted within the next 24 hours to confirm that I have received the remaining refund but have heard nothing and still haven’t received the refund. This is appalling and disgraceful behaviour. I will never be ordering from Wallis again. Yours Sincerely Tasleam Akhtar
 
Wallis has not yet responded.
 
 


Mary Keech: 1/5 Stars
 
04/02/2018
 
I bought a jacket 8 months ago (approx) the seems are coming away on the sleeve and hem
 
The Jacket should last longer not made well
 
Wallis has not yet responded.
 ​
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Lisa Thorne: 1/5 Stars

13/01/2017

Service - appalling

Where do I start - no service or customer service no contact to emails only pathetic automated replies no details of delivery- complete shambles - quick enough to take money ! I ordered item on 20 December a Christmas present - on 27 December email to say parcel dispatched and to wait until item delivered to collection point. Waited n waited sent several emails asking when able to collect? Eventually was emailed on to say item in store and had been since 27 December ! Why was I not notified ! I'm absolutely disgusted and appalled - Cannot even make review on line - I wonder why?

Wallis has not yet responded.

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You could save up to £530* *51% of consumers could save £529.95 on their Car Insurance. The saving was calculated by comparing the cheapest price found with the average of the next five cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from February 2024 data. The savings you could achieve are dependent on your individual circumstances and how you selected your current insurance supplier.

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