This policy explains how we use any personal information we collect about you.
For the purposes of the Data Protection Act 1998, Talkco Limited is the Data Controller.
We collect your information for the purpose of enhancing the quality of our online service and so we can better understand our users in general. This includes the information you give us, the information we acquire from third parties and which is generated by you – including your use of this website and how you arrived at our website. We may also record calls for monitoring and training purposes.
We actively encourage our users to communicate with their social networks while on our website – so we have the plugins and tools available to allow this. This means social network companies may collect information on you from this site.
You can ask us for a copy of your information or to correct the information we hold on you at any time. You can find out more about your legal rights on the Information Commissioner’s Office website.
We have controls and processes to minimise the risk of a data breach occurring. In the event that a breach does occur, we will take appropriate steps to notify you if you are adversely affected and will try our best to minimise the impact.
From time to time we may share your information with:
- Companies who work on our behalf
- Our company group
- Government, law enforcement agencies, the courts and regulatory bodies when legally obliged to
- Other specific companies, such as news organisations, where you have expressly consented
Information we collect:
We collect your email address if you register with us to receive our newsletter and special offers. If you give us your personal information we may from time to time contact you by mail, telephone, SMS, or email to provide information that may be of interest to you, including our newsletter, special offers and details about the services we offer. We use third party email technology to help us co-ordinate and manage our emails. They may process and store personal information on our behalf in their systems and this is subject to strict compliance with the Data Protection Act 1998. They won’t contact you directly or share any of your personal information with any third parties. If you don’t want to receive our communications, then you can easily unsubscribe by either clicking the “unsubscribe” in the emails (which could take about a week to take effect) or by emailing us at [email protected].
We may use your email address to identify if you’re a registered Facebook user and then show you interesting and relevant ads through Facebook. You can stop receiving these ads at any time by emailing us at [email protected].