Travel & Holidays > Stories

Air passengers facing increased fares to help stranded Brits abroad

Airlines face government crackdown on hidden rip-off fees

Airlines that slap on last-second extra charges when we buy tickets face a new government clampdown

Commuter power! Bailiffs ordered in after fed-up train traveller sues Greater Anglia – and wins!

A commuter was so fed up with delays on his train service he decided to sue. Now the company has been ordered to pay up

Stanstead Airport agrees to refund after overcharging man by £90 for his parking

Millennial railcard site crashes after demand stampede

New 26–30 rail card goes nationwide in application lottery

Four hours to travel 100 metres: Southeastern train passengers entitled to £100 compensation after being trapped on board

Car hire companies are still ripping us off – here’s how to make sure you don’t get taken for a ride

Heartless National Holidays pockets bereaved customer’s hotel refund and refuses to hand it over

Book with BA and end up flying with a no-frills airline – and you could face a lottery to get on board the plane at all

Flight delayed? Don't waste money paying to claim compensation

Praise for A Spokesman Said as Spanish car hire firm finally pays up

Result! We get car hire fakers to hand back cash to family it mugged for £370

Beware these car hire cowboys who send FAKE damage pictures to keep your cash

We've helped Phillipa get a refund on her hen holiday from hell

I paid for a holiday that never existed...and it ruined my friend's hen trip

Thousands of Ryanair passengers caught out by backdated extra charges

Buying travel insurance? Make sure you read how this insurer treated its customer first …

Holiday ruined as woman and disabled daughter switched to hotel miles away from destination

Hotel booking sites might be lying to you  

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